Terms & Conditions

Business name: Preternatural
ABN: 83 950 797 762
Website: preternatural.com.au
Effective date: 25 October, 2024
Contact:

1. About this website

Welcome to our website! This site is operated by Preternatural (“we”, “our”, “us”).

By using this website, you agree to these Terms. If you do not agree, please don’t use the site.

We are based in Queensland, Australia. These Terms are governed by the laws of that state and Australia.

2. Using our website

You are welcome to browse and use our site for your own information or business research.

However, please do not:

• Copy, reuse, or republish our content without permission.
• Use the site for any unlawful, misleading, or harmful purpose.
• Try to disrupt, hack, or damage the website or our systems.

We may change or suspend access to the website at any time without notice.

3. Our content and copyright

All words, designs, images, and materials on this website belong to Preternatural or our content partners.

You can read and download our material for personal use, but you can not copy, share, or publish it without written permission.

All trademarks, logos, and names remain the property of their respective owners.

4. General information only (Disclaimer)

The information on this site is shared in good faith to help you understand what we do.
However:

• It is general information only, not tailored advice.
• It might not be current, complete, or perfectly accurate.

You should seek professional advice before acting on anything from this site.

We are not responsible for any loss, damage, or inconvenience that happens if you rely on this information.

5. Links to other websites

Our website may include links to other sites for your convenience.

We do not control those sites, and we are not responsible for their content, accuracy, or security.

6. Privacy and data

We respect your privacy. If we collect personal information (for example, through contact forms, email subscriptions, or website analytics), we handle it according to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

You can read our Privacy Policy for full details about what data we collect and how we use it.

We may use cookies or analytics tools (like Google Analytics) to improve your experience. You can disable cookies in your browser if you prefer.

7. Cybersecurity and online risks

We take cybersecurity seriously and use reasonable measures to protect our website, systems, and data.

However, no online platform is completely secure.

By using this site, you agree that:

• You use the website and any online forms at your own risk.
• We can not guarantee that the site, servers, or emails sent from us will always be free of viruses, malware, or unauthorised access.
• We are not responsible for any loss, damage, or disruption caused by a cyberattack, data breach, technical failure, or malicious software.

If a security breach occurs that affects your personal information, we will act in line with the Notifiable Data Breaches Scheme under the Privacy Act 1988 (Cth) — including notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.

You are responsible for keeping your own devices and software secure (for example, by using updated antivirus protection).

8. Accessibility statement

We want everyone to be able to use our website, including people with disabilities or different access needs.

To support accessibility, we:

• Use clear, simple language and headings.
• Optimise pages for both desktop and mobile.
• Include alt text on images where possible.
• Aim to meet the Web Content Accessibility Guidelines (WCAG 2.1) at Level AA.

If you experience any issues accessing our site or content, please email us at  — we will do our best to help or provide the information another way.

9. Limiting our liability

To the extent allowed by law:

• We are not liable for any direct, indirect, or consequential loss or damage caused by your use (or inability to use) this website, including losses from cyber incidents, viruses, or data breaches.
• We do not guarantee that the website will always be available, uninterrupted, or error-free.

Nothing in these Terms limits your rights under the Australian Consumer Law.

10. Changes to these Terms

We may update these Terms from time to time. The new version will take effect when it is published on this page.

By continuing to use the website, you agree to the updated Terms.

11. Contact us

If you have any questions about these Terms, our website, or accessibility, please get in touch:

26 Willara St, Carseldine Qld 4034